Supply Chain Turnaround
An importer/distributor of furniture, building materials, and artwork had runaway inventories, disgruntled customers, high damage claims, and declining profits. With limited purchasing power and inconsistent service, the company was not profitable.
- Evaluated demand and supply chain, including market segments, SKU and supplier selection, purchasing, inbound and outbound transportation, inventory planning and maintenance, and interface with sales promotion
- Developed and evaluated alternatives across the entire supply chain, with a focus on potential profitability
- Recommended alternatives for sourcing, purchasing, transportation modes, inventory management, and information requirements
Profound improvement of profits and customer satisfaction, and increased cooperation between marketing and operations. Changed the focus from lowering supply chain costs to using the supply chain to drive corporate profits.